Help Center

Request a demo through our website and our team will set up your organization. Once your account is created, you’ll receive an email invitation to complete your profile and start onboarding.

Perch processes PDF construction documents including plans, specifications, schedules, and contract documents. We support multi-page PDFs of any size commonly used in pre-construction.

Most teams are fully onboarded within a single session. You’ll select your trades, configure your organization profile, and invite team members — then you’re ready to upload your first project.

When you upload a document, our AI pipeline reconstructs the spatial layout, extracts entities like materials, systems, and specifications, identifies trade relevance, and classifies each page. Results are available in minutes.

Yes. You can upload an entire project’s document set in one batch. Each document is processed independently and linked to the same job for cross-reference analysis.

Our extraction pipeline combines deterministic pattern matching with LLM-powered discovery, producing high-confidence results. Every extracted entity is traceable back to the source document and page for human verification.

Perch identifies scope items, flags conflicts and ambiguities, surfaces non-standard requirements, matches content to construction trades, and generates structured summaries — all grounded in your actual documents.

Like any AI system, outputs should be reviewed by qualified professionals. We design every output to be verifiable: each finding links back to the source text and page so you can confirm accuracy before acting on it.

Organization administrators can invite team members from the Team settings page. Each invited user receives an email to set up their account and join your organization.

Perch supports Owner, Admin, and Member roles. Owners and Admins can manage team settings, integrations, and billing. Members can access jobs, documents, and AI features assigned to them.

Email us at [email protected]. Our team typically responds within a few hours during business days. For urgent issues, mention “urgent” in your subject line.

Yes. Every new organization gets a dedicated onboarding session with our team. We’ll walk you through the platform, help configure your workspace, and answer any questions.